In these Privacy Policies, you will get to know:
- 1. Introduction
- 2. What information do we collect?
- 3. How do we collect information?
- 4. Why is your information collected and used?
- 5. What information about you is shared and with whom?
- 6. Your options regarding personal information
- 7. Keep your personal information secure
- 8. Links to other websites
- 9. Children's Privacy
- 10. Policy updates
- 11. Contact us
- 12. Limitation of Liability
- 13. Application Law
- 14. Contact Us
We, us, our will refer to Sur D Soi.
1. Introduction:
Welcome to the Sur D Soi website. The information provided on this site is for general informational purposes only. Please read and review these Terms of Use carefully before accessing or using this website. By accessing or using this site, you acknowledge that you have read, understood, and agreed to the Terms of Use. If you do not agree to the Terms of Use, you may not access or use the site.
Your use of the website indicates your acceptance of these Terms and Conditions and acknowledgment that the information you provide either directly or indirectly through the website will be managed in accordance with the Privacy Policy
2. What information do we collect?
To help us better understand you so that we can give you an excellent customer experience, we collect information that identifies you or that we can connect with you (your “personal information”) as well as information that does not identify you (e.g., anonymous, de-identified, or aggregated data). We may collect different categories of information directly (from you) or indirectly (from others), as more fully described below. The categories of personal information that our service providers or we have collected are:
- Identifiers (for example, your name, nickname, account name, unique personal identifier, online identifier/screen name, IP address, driver’s license number, or signature);
- Contact details (for example, your physical or mailing address, telephone number, or email address);
- Profile information (for example, commercial information and inferences, including products or services purchased or considered, purchasing histories or tendencies, interactions with us, preferences, psychological traits/ predispositions, behavior, attitudes, intelligence, abilities/aptitudes, some of which may be assigned by probabilistic methods);
- Employment information (for example, your employment status or history, or your professional information);
- Education information (for example, your education status or history);
- Demographic information (for example, your age, date of birth, sex or gender, race or ethnicity, or national origin);
- Physical characteristics or biometric information (for example, your size, height, or other information relevant to your footwear);
- Internet activity (for example, browsing history, search history, clicks, interactions with websites, applications and advertisements, or social media information);
- Financial information (for example, your bank account number, credit card number, debit card number, other payment information, or insurance information); and
- Location data (for example, the geographical location information indicated by your mobile device or computer).
3. How do we collect information?
Directly From You: We collect information directly from you when you register with us or enter a promotion. Additionally, we collect information if you contact us.
Collect From You Passively: We use tracking tools like browser cookies and web beacons. We implement this on our Sites and in emails that we send to you. We collect information about users over time when you use this Site. We may have third parties collect personal information this way.
Collect From Third Parties: Our business partners may give us information about you. Social media platforms may also give us information about you.
4. Why is your information collected and used?
We use the personal information we collect directly and indirectly to conduct our business, communicate with you, and provide better products, services, and experiences, as further described below. The primary purposes for which our service providers or we may collect and use information about you are:
- (1)To provide the products that you have ordered or requested and communicate about your orders
- (2)To enable and improve our customer service
- (3)To address your comments, questions, or complaints
- (4)To understand your opinions, preferences, and shopping habits
- (5)To personalize your experiences
- (6)To analyze trends and statistics
- (7)To administer and fulfill our contests and other promotions, including special discounts
- (8)To analyze and improve our websites, facilities, products, and services
- (9)To market our products, sending marketing communications and other information regarding our products or special events
- (10)To share reviews, testimonials, or other user-generated content
- (11)To facilitate our merger or acquisition activities
- (12)To secure and protect our information and technology systems, as well as information about you and other consumers
- (13)To facilitate internal audits, dispute resolution, or investigations
- (14)To evaluate new technology for our businesses
- (15)To develop our business strategies
- (16)To conduct market research
- (17)To allow us to monitor and evaluate our third-party service providers and their activities
- (18)To examine business information about organizations to which you may belong
- (19)To manage our gift card programs, loyalty programs, other stored value programs
- (20)To comply with our contractual obligations
- (21)To keep records of transactions
- (22)To detect and address actual or potential fraud
- (23)To comply with various legal obligations or other rules we are subject to
- (24)To establish and maintain data back-ups for our business continuity and disaster recovery
5. What information about you is shared and with whom?
We may share some or all of your personal information with our subsidiaries (listed above).
We may also share your personal information with service providers who provide services to us or conduct activities on our behalf. When we share your personal information with our service providers, we instruct them to limit their use and further sharing of your personal information so that they only use or share your personal information for the intended purposes. One example of our information sharing with a service provider is when we share your name, address, and similar contact information with a courier service to deliver a product to you and notify you of the status of the shipment. The categories of information that we may share with third parties (including our service providers) for business purposes, or have shared during the preceding twelve (12) months, are the following: Identifiers; Contact information; Profile information; Education information; Employment information; Internet activity; Demographic information; Physical characteristics or biometric information; Financial information; and Location data. We share these categories of information for the same purposes we collect and use them, as described above under the caption “Why Your Information Is Collected and Used.”
We do not sell consumers’ personal information for money. We do, however, share consumers’ personal information with certain third parties in ways that might be considered a “sale” of personal information, even though we do not receive any fee from the third parties in exchange. For example, we allow third parties, such as Facebook and Google, to place technologies (such as cookies, tags, pixels, and scripts) on our websites for purposes of marketing to users of our websites. However, we ask our consumers to consent to the use of these technologies when they visit our websites, and we do not share their information in this way unless they affirmatively agree.
6. Your Options Regarding Personal Information
We have established processes by which you can submit requests regarding your personal information. To exercise your options as described in this Privacy Statement, you may contact us in one of two ways:
By telephone at +1 866 322 6606
By email at info@surdsoi.com
Collectively, these are referred to as the “Communication Methods”. To effectively exercise your privacy options, you must use one of these Communication Methods.
The list below explains the types of requests you may make to us regarding information we have collected from you:
- Request to Know: You may ask us to provide you with (i) the categories and specific pieces of personal information we have gathered about you; (ii) the categories of sources from which we gather information about you; (iii) the business or commercial purposes for gathering information about you; and (iv) the categories of third parties with whom we share personal information about you.
- Request to Delete: You may ask us to delete any personal information that we have gathered from you and to direct our service providers to delete your personal information from their records. After verifying your request, we will comply as further described below, unless we decide that there is a lawful basis for retaining the information, including because the information is necessary to (i) complete a transaction or perform a contract between us; (ii) provide security; (iii) debug or repair errors; (iv) exercise a legal right; (v) comply with another law or a legal obligation; (vi) conduct research; (vii) enable solely internal uses that are reasonably aligned with our consumers’ reasonable expectations; or (viii) otherwise use the information, internally, in a lawful manner that is compatible with the context in which you provided the information.
- Request to Opt-Out of Sale: You may request that we not sell your personal information.
7. Protect your personal information:
We have implemented reasonable security procedures and measures intended to save your personal information and our information technology systems that store personal information. Unfortunately, no transmission of information over the Internet nor storage of information electronically can be guaranteed to be 100% secure.
To help protect the personal information you provide to us, you:
- Should not share your password or account information with others
- Should use a secure internet connection and web browser
- Should select a unique, complex, secure password
- Should change your password frequently
- Should not use the same password elsewhere
If you become aware of any loss, theft, or unauthorized use of a password, please contact us instantly using our contact information. By providing your email address in connection with a purchase or using our websites, you consent to receive electronic notice of any information security issues in our records using your most recent email address.
8. Links to other websites
Our websites may include links to third-party sites to which this Privacy Statement does not apply ("Linked Websites"). Your use of Linked Websites will be governed by the Terms of Use, Privacy Policies, and other terms, notices, and policies set forth on or referenced in those Linked Websites.
9. Children's Privacy
We do not intend to collect personal information from anyone under the age of 16. If you are under the age of 16, you should not provide any personal information. Suppose you are a parent or guardian of a child under the age of 16 and suspect they have provided personal information to us. In that case, you may contact us using one of the Communication Methods described in this Privacy Statement to exercise your rights as a parent or guardian. We do not intentionally sell the personal information of consumers under 16 years of age.
10. Policy updates
We will review our Privacy Statement periodically, and we reserve the right, in our sole discretion, to modify, change or revise this Privacy Statement at any time. We will post any changes to this Privacy Statement to this page, and they will be effective as of the date of posting. We urge you to visit this page periodically to review this information. By engaging with us, including by visiting our website, after this Privacy Statement has been updated, you agree to the updated terms of this Privacy Statement.
This Privacy Statement was last updated on 30th of March 2022.
11. Contact us
You can contact us with question(s) about this Policy. You may call us at +1 866 322 6606 or email us at info@surdsoi.com. You can also send a request through our Sites' “Contact Us” feature. If you have any questions about this Policy or want to access, delete, or correct your information, you can also email us at info@surdesoi.com.
